Enrollment Services
Enrollment Specialists provide academic advising and planning to students and are assigned each semester by a student’s declared major. Faculty Advisor assignments are noted in a student’s LoLA account. Students can visit Enrollment Services by appointment or on a walk-in basis during our business hours.
The college offers tutoring services free of charge to assist Fletcher students in mastering their course materials. Help is available for all classes through one-on-one or group tutoring and computer programs. Tutoring services are located at the main facility in Schriever. Hours of operation are posted each semester by the front door of the center. Learning specialists are available at various times to help students with their course materials. Hours for these specialists are posted in the center. Online tutoring services are offered by Math Faculty members. Hours are posted in course syllabi each semester.
Academic Accommodations
A student requesting academic accommodations must self-identify and register with the Assistant Director of Student Success at the beginning of each semester. The students must meet with the Assistant Director of Student Success before being eligible for receiving educational accommodations. At this meeting the student must provide proper and current documentation related to his/her disability. The documentation provided must meet the following guidelines:
- Documentation must be current and provided by a licensed professional qualified in the area of disability for which he/she is recommending accommodations.
- Documentation must be on letterhead from the said professional’s practice.
- Documentation must have been completed no more than 3 years prior to the date that the student submits a request for accommodations.
- Documentation should address the nature of the disability, as well as the recommended accommodations, and should describe how the specific disability impacts functioning in an academic setting.
- Documentation should address the specific diagnosis, tests used in making the diagnosis, and, when appropriate, test scores.
- IEP Documentation that is less than 3 years old can be used.
If accommodations are granted, all policies and procedures will be explained to the student. The student must sign a contract that states his/her approved accommodations and the rules for receiving accommodations. A copy of the contract will be provided for instructors explaining what accommodations the student is entitled to and options for providing said accommodations.
A student wishing to take his/her exams in the Testing Center must turn in an Accommodated Testing Form. All tests must be scheduled and confirmed at least 48 hours in advance of the test date with the Testing Coordinator. The student must take all exams at the same time that his/her classmates are testing unless there is a class schedule conflict or he/she has been granted permission to do otherwise by the instructor. If there is a conflict, the student must take the test by the end of the assigned test date. The student is responsible for obtaining all information needed during testing from the instructor. Test monitors will not provide tutoring or guidance during testing. Tests must be turned in to the test monitor at the end of the allocated testing time.
WorkReady U/Adult Education
Fletcher’s WorkReady U/Adult Education (WRU/AE) program offers individuals the opportunity to upgrade their educational skills. The program concentrates on upgrading basic skills in Reading, Language, and Math. The program also prepares individuals for the HiSET exam in order to obtain a high school equivalency diploma. Once a student reaches satisfactory scores on the official practice test, the student will then be recommended for the examination. WRU/AE also provides tutoring and educational support for students preparing to take college level courses. The WRU/AE program also helps students with digital literacy, financial literacy, job searches, and resume writing. Included in the WRU/AE program is an English Language Learner and U.S. Citizenship test preparation component for individuals interested in improving their communication skills and becoming US citizens. Students within the WRU/AE program qualify for the 5 for 6 scholarship while enrolled. The HSE and Next Steps Scholarships can be applied for to cover HiSET and tuition costs. For more information, please visit LCTCS - WorkReady U Adult Education.
To apply click here: https://www.fletcher.edu/programs/adult-education/adult-education
b1BANK Library Services
The b1BANK Library at Fletcher exists to support the mission and goals of the College. The library provides students, faculty and staff with the materials, resources, and instructional services necessary for teaching and learning. The b1BANK Library is located in Room 128 at the main campus in Schriever. Library hours for semesters, holidays, and breaks are posted on the Fletcher website and outside the library entrance.
The library allows access to learning resources within the library, as well as outside the library through interlibrary loan (ILL) and consortia and cooperative agreements. The library provides a wide range of materials in print and electronic format as well as educational technology and free educational tutorials on research, citations, and other topics by request for faculty and students. Students may retrieve information twenty-four hours a day, seven days a week using library electronic resources on the library website. Library resources include print titles, audiovisual items, eBooks, active print periodical subscriptions, active print newspaper subscriptions, and full-text and citation databases. Equipment such as anatomy models, laptops, iPads, mobile projectors, headphones, and graphing calculators are available for checkout. Charging stations are available for charging a variety of mobile devices. The library provides computer workstations with printing, scanning, and copying capabilities. Study rooms are available for group or individual use.
Fletcher’s membership in the LOUIS consortium provides students and faculty with effective on-campus and remote access to the library holdings as well as access to information about collections and holdings of other libraries throughout the state. LOUIS catalogs, with over six million bibliographic records, are available twenty-four hours a day to all users with Internet access. Students may borrow materials from other libraries through the b1BANK Library’s membership in LOUIS, which provides Fletcher students and faculty direct and convenient access to academic library collections and resources across the state. Students and faculty may obtain LOUIS Reciprocal borrowing cards from the library. The Louisiana State Library, a member of LOUIS, offers a statewide book courier service for interlibrary loan (ILL). Materials for Course Reserves are located at the Circulation Desk. A student self-service center provides students with a paper cutter, pencil sharpener, stapler, hole-punch, and other office supplies for use in completing assignments.
Library Circulation Policy and Loan Periods
Students must have a valid Fletcher Student ID to use library resources. Loan periods for materials are as follows:
- Books: 3 weeks
- Audio/Visual: 3 weeks
- Course reserves: varies
- Equipment: varies
The library does not charge fines for materials that are overdue; however, patrons with materials that are damaged or lost are responsible for the replacement value of the item plus a processing fee equal to the item cost up to $20.00. Materials must be returned to the library during normal operating hours. Periodicals, and reference materials normally do not circulate. Full policies are available on the library website.
Library Code of Conduct
In addition to the Standards of Student Conduct outlined in the Student Handbook, library patrons are expected to adhere to the following rules:
- Drinks should be in containers with lids. Food is limited to items that are small and contained (a bag of chips, for example) and not disruptive to other patrons. Any food items allowed on Fletcher property but not inside the library can be consumed at the tables outside the library. All trash should be disposed of properly.
- Noise should be kept at a reasonable level. Conversation is not restricted but should not disturb other patrons. Music and/or videos should be played through headphones at a reasonable level. Phone calls should take place outside of the library. Disruptive patrons may be asked to leave the library.
- Animals are not allowed unless they are service animals.
- Library patrons are responsible for their personal belongings. Items left unattended by a patron cannot be watched by library staff.
- Children are welcome in the library but must be accompanied by an adult. Children are accountable to the same noise restrictions as other patrons. Adults with disruptive children may be asked to leave the library.
Instructional Opportunities Provided by The Library
Two types of instruction are available to faculty and students as part of the services provided by the library. These services are as follows:
Course-Integrated Instruction. Instructors may request librarians to provide course-integrated library instruction either in the library, in the classroom (in person or virtually), or at other Fletcher locations. Instruction sessions are tailored to the specific needs of the students for a particular topic. Students are directed to information resources that the library owns and are taught how to use them effectively for course assignments and research papers.
Research Consultations. Librarians are available both face to face and virtually to assist students and faculty with information resources available through the library in one-on-one research consultations. Fletcher library users are encouraged to contact the librarians for their research needs.
Distance Education
Fletcher students have the opportunity to enroll in courses from a variety of disciplines in fully online and hybrid formats (having online and face-to-face/onsite components), and the ability to complete certain academic degrees, diplomas, and certificates virtually (fully online).
Programs that may be completed fully online include:
- Accounting
- Business Administration - General Business Concentration
- Business Administration - Entrepreneurship Concentration
- Business Administration - Paralegal Concentration
- Care and Development of Young Children
- Criminal Justice
- Customer Service Representative
- General Studies
- Louisiana Transfer Degree
- Medical Coding/Insurance Billing Specialist
- Office Systems Technology
eLearning courses contain the same course objectives, content, rigor, and transferability as courses taught onsite. All eLearning courses have the same testing, prerequisite, and co-requisite requirements as their traditional classroom counterparts. Courses are completed using the Learning Management System (LMS), Canvas, or via links on the Fletcher website. Hybrid courses may require the student to visit a Fletcher campus or site to complete certain assessments. For more information on specific course requirements, visit the program academic division pages on the Fletcher website.
Fletcher is an institution member of NC-SARA. The National Council for State Authorization Reciprocity Agreements (NC-SARA) permits us to offer classes in other states. They set regulations and requirements that we follow regarding quality assurance and consumer protections for students earning credit through distance learning. SARA is overseen by a national council and administered by the four regional higher education compacts, MHEC, NEBHE, SREB and WICHE. Fletcher is in the SREB region. Students with complaints that have not been resolved should be directed to follow the process outlined in Fletcher’s Policy # 2.004.
Students are expected to participate in all required instructional activities in their online courses. Student attendance in online courses is defined as active participation in the course as described in the course syllabus. Online courses will, at a minimum, student participation, which can be documented by any or all of the following methods:
- Completion of tests or quizzes
- Discussion forums
- Submission/completion of assignments
- Communication with the instructor
- Or other course participation
Students are required to log in to each online course by noon on the tenth day of classes during a full semester and by noon on the fifth day of an 8-week session in which the course officially begins to complete the initial introductory postings required in the course. The student is solely responsible for checking updates related to the course. Note: nonattendance may affect financial aid. For more details, please refer to Fletcher’s No Show Policy #1.502. In the case of an anticipated absence, such as military deployment, the student should contact the instructor in advance and make arrangements to complete the required assignments. In case of an emergency (illness/accident or death in family), a student should contact the instructor as soon as possible providing documentation supporting the need for any late submission of a graded event.
Instructors are required to monitor student attendance and report students who are not attending class during designated reporting periods. Instructors are also required, in the majority of courses within the College, to state in writing and explain to their students their expectations in regard to both class performance and makeup work due to all absences prior to the close of the first week of classes during a regular semester and the third day of classes during a summer session. To be counted as actively participating, it is not sufficient to log in and view the course. The student must be submitting work as described in the course syllabus.
Additional Services for Students
Mental Health, Career, and Academic Counseling Services are available for students. Students can obtain more information on additional services by contacting Student Affairs at studentaffairs@fletcher.edu. Fletcher students have access to career services and job placement resources. Fletcher is a member of Handshake. Students and employers may subscribe to this service free of charge. More information is available at https://www.fletcher.edu/student-services/career-services.
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